Deepen the Organization Decision-Making Process for better Collaboration
I’ve seen one huge, underlying problem in my decades of for-profit and non-profit work (including work with individuals, couples, students, organizations, businesses, non-profit boards, the homeless, addicts and alcoholics, couples, business owners and employees, the mentally and physically disabled, the wealthy and the poor).
The huge problem is that we don’t have an agreed-upon way to make decisions and create solutions at a level that leads to true collaboration and unity of effort rather than compromise and competition for scarce resources. I believe we need a fresh way of approaching our personal and systemic problems, planning efforts and programs. Problems can’t be solved at the level they’re created.
Over the last 3 years I’ve been using a model of conflict resolution, relationship enhancement and decision-making that frees people from old patterns of thinking and connects them at a level deeper than strategy. It’s based on the global and evidence-based work of Marshall Rosenberg and is called Non-Violent Communication (NVC).
The model includes a simple and profound 4-step process. It works like this – people worldwide make the decisions they make in order to meet certain basic core human needs like connection, empathy, play, creativity, sustenance, health, belonging, etc. People trained in the 4-step process and language of NVC are more connected to themselves and others in the moment and more able to collaborate effectively to meet their own needs and the needs of others. They are more creative and they make better decisions. They make better spouses, parents, managers, employees and leaders because they see their own world and the world around them with fresh eyes, understand their own reactions in terms of needs met or unmet and they understand how to communicate to meet needs with the least social or personal cost.
I suggest a statewide pilot program to train organizational leaders in the language and process of NVC modeled after the proposal I sent to Deschutes County and the City of Bend for staff training.
1 comment
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sara miller
commented
Improved communication is key to the success of every idea that has been proposed.

